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Data Processing

Privacy Policy

Our contact details and main point of contact for data protection matters:

Dr Wendi Momen MBE
Wixamtree, 28 Sand Lane
Northill, Biggleswade Beds
SG18 9AD

wendi@momen.org
07790 795630

What type of information we have, how we collect it and why

We collect and hold information on our trustees: names, addresses, emails and phone numbers,
birthdates and notes of any conflicts of interest. We keep this information to provide it to the Charity
Commission and to keep a record of our trustees.

We hold information about those who support us, as collected from them when they contact us,
offer their details or attend a meeting in person or online for which they have registered: names,
addresses, emails and phone numbers. We keep this information to keep contacts up to date with
information about us, events and programmes of interest, and to encourage them to donate to our
work.

We hold information about those who financially support us: names, addresses, emails and phone
numbers; and records of their donations and grants. We keep this information to keep donors up to
date with information about us, events and programmes of interest, to demonstrate how their
money has been spent and to encourage them to continue donating.

Other than trustees, those whose information we hold have a right to ask that we properly destroy/
delete their information, which will do promptly. Financial records of donations and donors will be
held for seven years, after which they will be properly destroyed/ deleted. The contact person noted
above should be contacted if they wish their information to be destroyed/deleted.

Apart from the Charity Commission with regard to trustees, and with our auditors in the case of
financial matters (names of donors where applicable), we do not share information with anyone, or
with any other charity or business.

What we do with the information

We keep information in files on our password protected computer base and on printouts of these as
a back-up in our files at the address noted above. Information is kept for up to ten years from point
of collection unless we are asked to destroy/delete it earlier. Paper files are finely shredded and the
paper sent for recycling. Digital filed as permanently deleted from our records and from the
computer.

Your data protection rights

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this
information is:

 

Your consent. You are able to remove your consent at any time. You can do this by contacting the
contact person named above.

 

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain
circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your
information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your
personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us
to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one
month to respond to you.

Please contact us at the above address, phone or email if you wish to make a request.

How to complain

If you have a complaint about our holding or using your data, you should contact the contact person
noted above who will receive your complaint, offer to discuss it with you, and seek resolution with
you.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane, Wilmslow
Cheshire, SK9 5AF

Helpline number: 0303 123 1113
Live chat at https://ico.org.uk/make-a-complaint/

This policy was completed on 26 October 2023 and will be reviewed annually.

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